Technology, Integration and Exceeding Customer Expectation
Jon Wolfe, CEO of eTouchMenu & eTM Payments will share his insights and vision on the convergence of
Technology, Integration and Exceeding Customer Expectations, during these times of increased Customer Demands. Hospitality experiences are judged more and more on the complete customer experience; seating, ordering, delivery, payment, marketing and additional/repeat visits are key points in the customer experience.
About Jon C. Wolfe
Jon C. Wolfe is the founder, and CEO of House Advantage, an international customer loyalty, marketing,
strategy and technology company headquartered in Las Vegas, Nevada. With over a quarter century of
experience in casino senior management, technology and customer loyalty, Jon is renowned for his
expertise in strategic business intelligence and the leveraging of patron-specific data across all aspects
of integrated operations throughout a number of industries to drive revenues and profitability.
House Advantage acquired certain assets of eTouchmenu, Inc. in September 2017. The assets of eTouchmenu, Inc. were merged into eTouch LV, LLC, an entity that has become an industry leader by delivering a variety of digital menu products and services. In order to further enhance eTouch LV, LLC’s
industry reach eTM Payments, LLC has been founded to facilitate merchant credit card processing transactions.