Insights 2020 - The Inside Story of Eating Out
Disruptive technology, hostile trading conditions, healthier eating, home deliveries… Just some of the changes affecting restaurants right now – including many established high street names. But how widespread are these effects? What does this mean for individual businesses and how could they benefit?
Paymentsense will guide you through the key insights from their comprehensive study into consumer attitudes & dining habits and highlight how technology can maximise the chances of success.
About Jonathan Knott
Jonathan has over ten years’ experience in consumer research and delivering thought leadership. As a strategic insight director, he’s worked with some of the biggest food & drink retailers and brands globally and now leads the Customer Insight function at Paymentsense, Europe’s biggest merchant services provider. He’s responsible for identifying and understanding industry & consumer trends and has led the creation of their latest insight report, specifically focused on the Restaurant and Takeaway sector.