Manage and use your ONLINE REVIEWS to get MORE BOOKINGS!
86% of consumers will read online reviews about local businesses before deciding to visit! What are your customers saying about you?
This session will help you profit from opportunities to GET, MANAGE and PROMOTE your online reviews and using social media effectively. Learn how to INCREASE BOOKINGS, by engaging with customers and turning them into raving fans that will help promote your restaurant, takeaway, bar or hotel FOR YOU!
About Michael Cuschieri
Michael is the Managing Director of mc square marketing, a marketing agency he established in 2004, to help businesses stand out from their competition through creative marketing ideas that deliver results. His team’s experience in hospitality marketing has helped them achieve success for both their clients and themselves, including winning the National Fish & Chips Award for Marketing Innovation with Poppies Fish & Chips Restaurants. He believes in staying ahead of the game, annually attending Social Media Marketing World Conference in San Diego, where over the past years he was one of only 42 UK delegates out of 3200!
He previously worked in Marks & Spencer for 20 years and last position was Head of International Marketing for Franchise Group. As an international speaker, he delivers conferences, workshops and seminars across the UK, Dublin, Singapore and Malta. His passion is helping business owners succeed through him sharing his knowledge, experience and learnings form other experts.